Customs Modernization and Border Management

Acrux Technologies, in collaboration with its strategic partners, brings over 50 years of collective experience in trade and customs automation, delivering cutting-edge IT solutions to modernize customs operations. Our comprehensive expertise spans customs and trade procedures at seaports, airports, inland dry ports, and border crossing points, enabling seamless integration and operational efficiency. We specialize in developing and implementing advanced customs IT systems aligned with World Customs Organization (WCO) guidelines, Revised Kyoto Convention, SAFE Framework, and international best practices.

Expertise in Customs IT

Acrux Technologies excels in delivering end-to-end customs IT solutions, including its integration with the National Single Window (NSW) system and Port Community System (PCS), business process analysis (BPA), requirements specification, software development, testing, training, implementation, and change management. Our expertise can help streamline customs processes, enhance compliance, and facilitate trade through automation and integration with modern technologies.

Our enabling framework for customs modernization includes:

Paperless Customs Solutions: Fully integrated systems supporting declarations, risk management, and clearance processes.
Advanced Technology Integration: Incorporation of cutting-edge tools such as customs data analytics, video analytics, non-intrusive inspection scanners, gate automation, smart tags, electronic seals (eSeals), vehicle/container number recognition (ANPR), integration with satellite-based tracking, and mobile applications.
Interoperability: Seamless integration with Other Government Agencies (OGAs), port authorities, and private sector stakeholders for a cohesive trade ecosystem.
Compliance: Adherence to WCO standards, including the WCO Data Model, SAFE Framework, and Time Release Study (TRS) methodologies.

Comprehensive Customs Domain Expertise

Our full-spectrum customs domain knowledge encompasses the following key areas:

Declarations Management: Streamlined processing of import, export, and transit declarations.
Risk Management: Advanced risk profiling and selectivity using data analytics and machine learning.
Assessment Management: Automated valuation, classification, and duty assessment.
Payments Management: Secure e-payment systems for duties, taxes, and fees, including Business-to-Government (B2G) transactions.
Clearance Management: Efficient clearance processes at seaports, airports, and border posts.
Securities Management: Handling of bonds, guarantees, and securities for compliance.
Adjudications Management: Automated workflows for dispute resolution and appeals.
Warehouse Management: Digital solutions for bonded and non-bonded warehouse operations.
Transit Management: Support for national and international transit procedures, including TIR and regional agreements.
Smart Inspections: Integration of AI-driven inspections, non-intrusive scanning, and IoT-based monitoring.
Exemptions and Quota Management: Automated processing of exemptions, quotas, and preferential trade agreements.
Valuation Management: Compliance with WTO Valuation Agreement and automated valuation tools.
Post Clearance Audit (PCA): Robust systems for audit trail and compliance verification.
Authorized Economic Operator (AEO): Support for AEO certification and compliance programs.
Refunds and Rebates: Streamlined processing of refund and rebate claims.
Customer Relationship Management (CRM): Enhanced stakeholder engagement and support for traders.
Electronic Seals & RFID Integration: Real-time tracking and security for cargo movements.
Vehicle & Container Number Recognition (ANPR): Automated identification for efficient gate operations.
Integration with OGAs: Seamless data exchange with ministries, regulatory bodies, and trade stakeholders.
Data Analytics & Dashboards: Real-time insights, predictive analytics, and customizable dashboards for decision-making.

Key Project: World Bank and IFC Collaboration (2016, 2018)

Acrux Technologies has also partnered with The World Bank and the International Finance Corporation (IFC) to deliver critical studies for the Federal Board of Revenue (FBR) in Pakistan, including:

Customs Business Intelligence and Data Analytics: Conducted a detailed requirement analysis to design a data analytics framework for enhanced decision-making and risk management.
Trading Across Borders Survey: Performed a comprehensive survey to measure the effectiveness of trade processes in Karachi, aligning with the World Bank’s Doing Business indicators.